We measured the garage
Mr. Green called to say that he would need a new garage door and although he knew that the garage must be measured well, he wasn't sure he measured it right. We had no problem with that. We cannot expect our customers to do our job for us. The teams of our company like to do everything right and measuring the garage properly is the beginning of everything when it comes to garage door installation. So, we went to Mr. Green's house to take measurements. He asked if he could ask some questions, and so we told him to take his time and ask anything.
The Services of Our Company Cover All Garage Door Repair Needs
He wanted to know some things about new garage doors and which parts he would have to replace along the door. As he said, it would make a difference to the final garage door price and he wanted to be prepared. We totally agreed with him. We assured him that we would remain at his house for as long as he would need us for answers and our consultation. Though, we gave priority to measuring his garage. Not only did we measure the space but also took a look at his overhead door to see the problems and checked all parts to see if some were too worn and would have to be replaced.
The truth was that the door had to be replaced and many additional components as well. We explained to Mr. Green that the garage door rollers are rusty and they should be replaced anyhow. The tracks are usually changed anyway and as for the springs, they didn't seem very strong. He already had them for many years and if he would choose a heavier door, the extensions garage door springs would have to be replaced, too. Though, his opener was relatively new. He didn't have to replace it but he had to be careful when choosing the new door. Its weight should be appropriate to the horsepower of the motor.
We also informed him about insulated doors, gave him the exact prices of all products, offered him great choices among good manufacturers, told him that we could order everything immediately and have the new door installed at his convenience. We made sure that Mr. Green chose a great door and parts within his budget. He was extremely pleased with our help and after the garage door replacement, he thanked us a million times for our good work. It's always good to hear such praises from clients.